Terms & Conditions

ALL SALES ARE FINAL.  The Purchaser acknowledges that all items are sold “as is" and Vistaauction.com makes no warranty, either expressed or implied, as to the condition of the items purchased or that the items purchased will be suitable for Purchasers needs.  

Your Bidding privileges will be revoked if do not pay for ALL your invoices. If you have invoices that are not paid for that are over 5 days old, your account will be deactivated.

DO NOT BID IF YOU ARE UNABLE TO PICK UP YOUR ITEMS ON TIME.  All items purchased must be picked-up during our specified pick up times and location. All items must be picked up in 5 days of auction end date. NO extensions will be made.  Absolutely NO refunds or chargebacks will be granted due to failure to pick-up purchased items on time.  Purchased items in which the Purchaser fails to pick-up will be considered abandoned by Purchaser and the further disposition of such purchased items will be at the sole discretion of Vistaauction.com


Please be aware that additional details may be added to an item’s description, if brought to the attention of the Vistaauction.com staff, at any point before the auction closing time of any such item.


All winning bids will include an additional buyer's premium of 15% of the winning bid amount plus a lot fee.



At Vista Auction, Most items are online returns. Items may have been previously opened, used, or have been damaged. The photos used are stock photos and may or maybe of the representative of the merchandise or condition. Please pay close attention to the item's description, as occasionally our staff might flag item(s) that are incomplete and/or damaged. These items will contain additional details about their condition. Our staff uses various notations to describe the condition of the item; therefore, none of the enclosed items can be guaranteed or warranted. It is the bidder's responsibility to make themselves aware of the provided description and photos. Items are sold as-is with no warranty. No refunds will be made.  ALL SALES ARE FINAL. No refunds will be given, and all chargebacks will be denied, per these Terms and Conditions.


From time to time, an incorrect picture may be associated with an item listed for auction.  If an item description does not match the item, you have 2 weeks to bring the issue to our attention. We will not take any item back if it has been more than 2 weeks after the auction end date. Alternatively, an item may be listed incorrectly.  VistaAuction.com strives to list items as accurately as possible but If any inaccuracies are found, please bring them to the attention of the VistaAuction.com staff, or by emailing us at support@vistaauction.  Please provide the auction and item number, along with a description of the inaccuracy.  VistaAuction.com will do its best to update the item before the close of the auction.


Each prospective bidder must first register as a VistaAuction.com user to place a bid on an item.  By placing a bid, the bidder agrees to these Terms and Conditions.  Before placing bids, please review all auction details before submission, as VistaAuction.com will not edit or delete bids after they have been submitted.

VistaAuction.com utilizes a staggered auction closing on all items listed.  This means that each item will close 23 seconds before the next item.  An item’s closing time may be extended if a bid is placed within 5 minutes from the time of its closing.  The length of the extension will be 19 seconds from the point at which the bid was made.  Each time a bid is placed within this “extension period," the auction will automatically extend an additional 19 seconds.  This is designed and utilized to prevent what is commonly known as "sniping," which is the act of attempting to "steal" an item within the closing seconds of an auction.

All winning bids will include a 15% buyer's premium and a lot fee.  After an auction has ended, the Purchaser's credit card(s) on file will be charged and a "paid in full" invoice will be sent via email. Accepted forms of payment include Visa, MasterCard, Discover, or American Express. Credit cards will be charged within the next business day unless otherwise specified under auction details.  Bidders must have available funds on their credit card, or bidder will incur a loss of bidding privileges (see below).

All winning bidders must pick up their items during the scheduled "Pick-up Hours."  At that time, the winning bidder must present a "Paid" invoice, either printed or electronically, that shows the items have been paid in full.  A valid driver’s license is also required.  License numbers will be recorded and associated with the winning bidder’s VistaAuction.com account, for future reference.  If unable to make the scheduled pickup day/time, it is the bidder's responsibility to send someone on their behalf with a valid driver's license and an invoice showing a paid in full status.  Any items that are not picked up at the scheduled time, will be considered abandoned, and are subject to relisting without a refund at the discretion of VistaAuction.com. 

Please review that you have received all your items before leaving the location. In the event of a missing item, the bidder must notify the staff prior to leaving pick up. No missing items will be eligible for refund once the bidder has left the premises. 

Currently, VistaAuction.com does not offer shipping of any type.  All items won, must be picked up within the designated "Pick-Up Hours", at the local VistaAuction.com facility listed on the auction website, at the expense of the bidder. 

If a bidder’s credit card on file is declined, bidding privileges may be revoked. In addition, VistaAuction.com reserves the right to revoke bidding privileges at any time, if bidder is found to be in violation of these Terms and Condition. Bidding privileges may be restored at the discretion of VistaAuction.com.

Any bidder that claims tax-exempt status, must provide the appropriate documentation PRIOR to placing your first bid, during the registration process.  A copy of the current state’s tax-exempt form must be provided BEFORE placing any bids.  Failure to do so will result in the bidder being charged sales tax on any items won, prior to VistaAuction.com receiving the required documentation.

VistaAuction.com assumes no responsibility for the damage, inaccuracy, or abandonment of any items listed and won. 


VistaAuction is a licensed auction firm AF# 10349. We do not provide any type of auction services or auctioneering. 

RIGHTS RESERVED by VistaAuction.com

VistaAuction.com reserves the right to end, delay, or extend the length of any auction, or time of pick-up, for any reason, at any time.  In addition, any item may be removed from the online auction at any time, without warning. VistaAuction.com also reserves the right to refuse sale, at any time, before payment is made.

It is the goal of VistaAuction.com to make each bidder's experience a great one in the hope that bidders will come back time and again.  If you have any issues at any time, please contact us at  support@vistaauction.com, and we will do our absolute best to correct the issue or be as flexible as possible to help you in any way we can.  We hope your bidding and buying experience with VistaAuction.com is a great one, and we hope to see you back again soon!